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Feature Requests and Bug Reporting FAQ

There are several different ways you can contact Paradigma Software online. You can find all technical support options on the Technical Support page.

Q: I see that both Trouble Tickets and Mantis exist on the Paradigma Software website. What is the difference?

Q: What login is the best in Mantis?

Q: How can I request a new feature?

Q: How to report a bug?

Q: How do I select a project when filing a report?

Q: How do I determine the status of the feature or bug I've reported?

Q: What Paradigma Software uses to accept, process and resolve all reports?

Q: How does Paradigma determine the priority of bugs?

Q: Can I report bugs on Valentina public list and not submit it to Mantis?

Q: Why cannot Paradigma team itself add issues into Mantis that are recognized on the list as a bug?