- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data
- The security procedures in place to protect the misuse of your information
- How you can correct any inaccuracies in the information
Paradigma Software Website
This portion of the Paradigma Software Privacy document relates primarily to use of the website. Read below for additional information about privacy and applications.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone, however for any third party products we provide for you, you authorize us to share your information with the providers of the third party products.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. If you see information about yourself on the website, you can contact us through the trouble ticket system. If we agree the information is inaccurate, then we will change it.
If you enter into a license with us, including the request of a license for a free product, we cannot remove your your data from our system. Your license is associated with an account, which is associated with you. However, we can deactivate your account upon request. You can make a request for account deactivation through our Trouble Ticket system.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only authorized personnel who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information. This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information about yourself. We expressly prohibit use of temporary email sites for registration purposes. Also, your registration may not be used for any advertising or self promotion.
We request information from you on our order form. To buy from us, you must provide contact information and financial information. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. This information is also used to identify you as a licensed user of a product, so once any form of license or order is made, it is not possible to remove it from our system.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We partner with another party to provide specific services and products. When the user signs up for these services or products, we will share names, or other contact information that is necessary for the third party to provide these services.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Paradigma Software Applications
Some Paradigma Software applications may collect non-personal identifying information. This information is treated as under our Paradigma Software Website policy Information Collection, Use, and Sharing.
Crashes and Crash logs
Crash logs are not automatically shared with Paradigma Software. Any information shared in regards to the application is treated as under our Paradigma Software Website policy Information Collection, Use, and Sharing.
Valentina Studio automatically pings the Paradigma Software website to determine if a new version is available, and may also return a message that appears in the start up screen.
Paradigma Software provides the same support to purchasers of Paradigma Software products through official resellers as those customers that purchase directly from the Paradigma Software website. To get support, you must register on the Paradigma Software website and you may be required to provide proof of purchase. Please see our Customer Service and Technical Support information on this website.