This privacy policy discloses the privacy practices for this website and our applications.

This privacy policy applies solely to information collected by this web site and any information regarding our applications. We will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data
  • The security procedures in place to protect the misuse of your information
  • How you can correct any inaccuracies in the information

Paradigma Software Website

This portion of the Paradigma Software Privacy document relates primarily to use of the website. Read below for additional information about privacy and applications.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone, however for any third party products we provide for you, you authorize us to share your information with the providers of the third party products.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. If you see information about yourself on the website, you can contact us through the trouble ticket system. If we agree the information is inaccurate, then we will change it.

If you enter into a license with us, including the request of a license for a free product, we cannot remove your your data from our system. Your license is associated with an account, which is associated with you.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only authorized personnel who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 503-520-0191 or through our trouble-ticket system.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information.  This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information about yourself. We expressly prohibit use of temporary email sites for registration purposes. Also, your registration may not be used for any advertising or self promotion.

Orders

We request information from you on our order form. To buy from us, you must provide contact information and financial information. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. This information is also used to identify you as a licensed user of a product, so once any form of license or order is made, it is not possible to remove it from our system.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Sharing

We partner with another party to provide specific services and products. When the user signs up for these services or products, we will share names, or other contact information that is necessary for the third party to provide these services.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Paradigma Software Applications

Analytics

Some Paradigma Software applications may collect non-personal identifying information. This information is treated as under our Paradigma Software Website policy Information Collection, Use, and Sharing.

Crashes and Crash logs

Crash logs are not automatically shared with Paradigma Software. Any information shared in regards to the application is treated as under our Paradigma Software Website policy Information Collection, Use, and Sharing.

Updates

Valentina Studio automatically pings the Paradigma Software website to determine if a new version is available, and may also return a message that appears in the start up screen.

Support

Paradigma Software provides the same support to purchasers of Paradigma Software products through official resellers as those customers that purchase directly from the Paradigma Software website. To get support, you must register on the Paradigma Software website and you may be required to provide proof of purchase. Please see our Customer Service and Technical Support information on this website.