1. Helge Tjelta
  2. Valentina Server
  3. Friday, September 06 2019, 08:19 AM
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Hi, I have upgraded from 7.4.3 to 9.5.3... and now I run into a lot of Format errors...

Kernel error: 0x93505. Format error: "nb_NO Error: U_UNSUPPORTED_ERROR" .

I get this all the time...

A simple : FORMAT('1234.34', '###.#'). gives this error, why....

I have moved to a server in Amazon, (Stockholm).
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Sergey Pashkov Accepted Answer
A new 9.6.3 includes correct ICU library
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  1. more than a month ago
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  3. # 1
Helge Tjelta Accepted Answer
:D
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  1. more than a month ago
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  3. # 2
Helge Tjelta Accepted Answer
Thanks Sergey, that worked!

Nice. Thank you.
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  1. more than a month ago
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  3. # 3
Sergey Pashkov Accepted Answer
Hi Helge,

Yes, looks like it is broken again, not sure how.

A workaround is to put the correct library manually:
1. Stop VServer_x64 service
2. Download library
https://www.dropbox.com/s/id0dtygnpx8facu/icudt58.dll.zip?dl=0
3. Unzip to c:\Program Files\Paradigma Software\VServer x64\
4. Start VServer_x64 service
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  1. more than a month ago
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  3. # 4
Helge Tjelta Accepted Answer
Doing the same sql that my app is sending to the server I get:

Kernel error: 0x93505. Format error: "nb_NO Error: U_UNSUPPORTED_ERROR" .

removing all format from that SQL all is fine...

So the FORMAT command is still making trouble.
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  1. more than a month ago
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  3. # 5
Helge Tjelta Accepted Answer
Now it says:
603397
Format error: "nb_NO Error: U_UNSUPPORTED_ERROR" .
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  1. more than a month ago
  2. Valentina Server
  3. # 6
Helge Tjelta Accepted Answer
Hi Sergey, I have installed the 9.6.2 and still gets this error... has the installer broken this versions as well ?

please fix :)
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  1. more than a month ago
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  3. # 7
Helge Tjelta Accepted Answer
Thanks ! I'll look forward to it :)
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  1. more than a month ago
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  3. # 8
Sergey Pashkov Accepted Answer
Thank you, we reproduced this issue, the problem is that icudt58.dll library used for formatting was broken during saving to the installer.
The next build will fix this issue.
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  1. more than a month ago
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  3. # 9
Helge Tjelta Accepted Answer
The version is:

Windows Server 2019 Datacenter
1809
OS-versjon: 17763.292
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  1. more than a month ago
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  3. # 10
Sergey Pashkov Accepted Answer
Hello Helge,

What is the version of Windows Server?
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  1. more than a month ago
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  3. # 11
Helge Tjelta Accepted Answer
No I'm back on 9.3.2 again, and all works well...
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  1. more than a month ago
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  3. # 12
Helge Tjelta Accepted Answer
I uninstalled the 9.5.3. Delete everything. installed 9.3.2. Now the code format works.

uninstalled 9.3.2, deleted all. Installed 9.5.3 again, not it does not work. I get that same errer again.
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  1. more than a month ago
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  3. # 13
Helge Tjelta Accepted Answer
I have checked with local server at 9.5.3, on mac. That works.

Same command on my windows server at amazon, gives error...

What do I have to look out for on my server? is the locale mismatched or something else,,, I have tried to use both English and Norwegian as language, but still the same error.

What could be wrong ?
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  1. more than a month ago
  2. Valentina Server
  3. # 14
Ivan Smahin Accepted Answer
This is from ICU -
U_UNSUPPORTED_ERROR = 16, /**< Requested operation not supported in current context */

Checking it on Mac, vStudio, v.9.6 - no problems. And there is no visible changes in this area in 9.3, 9.5...
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  1. more than a month ago
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  3. # 15
Helge Tjelta Accepted Answer
Old mac server at 7.4.3 works nice.

Amazon, windows, server at 9.3.1 worked nice.

Amazon, windows, server at 9.5.3 DOES NOT.
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  1. more than a month ago
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  3. # 16
Helge Tjelta Accepted Answer
I tried this as well: SELECT FORMAT(123456.123456, '###.##')

still problem. Doing it on a older server works well though.
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  1. more than a month ago
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  3. # 17
Perhaps 9.5 is stricter and accept only number for the FORMAT function ?
Try

FORMAT(1234.34, '###.#')
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  1. more than a month ago
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  3. # 18
Helge Tjelta Accepted Answer
What do I have to look out for ?
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