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Resolved VServer 9.8 Windows x64 Installation Error

  1. Scott
    Scott
  2. Valentina Server
  3. Friday, January 03 2020, 02:08 AM
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I just tried to update my Windows x64 VServers and the installation could not complete because it could not find the file:

vcruntime140_1.dll

I have never seen this .dll file with a _1 in the name before. I renamed the existing vcruntime140.dll file to vcruntime140_1.dll and then received numerous entry point errors.

I tried numerous downloads of 9.8 and this error occurred on all my Windows x64 machines. I installed v9.7.4 and all is well again.

Ideas?

Scott

P.S. the v9.8 Mac version installs and works just fine.
  1. OS_WIN
  2. SOLVED!
  3. FIXED
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Responses (10)
Jay Madren
Jay Madren Accepted Answer
No, the 9.8 V4RB installer did not install this dll in vcomponents_win_vc. I had to get it from elsewhere (VStudio installation). But this wasn't caught until I distributed my app to the client. The app ran fine on my machine, but not on any of theirs. Turns out that since I had VStudio 2019 on my machine, this dll was already in my system path. This is probably why your developers didn't catch it either - it probably runs fine on all your computers.

And yes, this is on 64-bit Windows.
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  1. more than a month ago
  2. Valentina Server
  3. # 1
Ruslan Zasukhin
Ruslan Zasukhin Accepted Answer
Hi Jay,

I want to clarify. You have installed V4RB 9.8, and this dll already was in vcomponents_win_vc, yes?
I expect that V4RB installer installs it.

If not, please specify which version windows you use and iif it is 64 or 32 bit OS.
Although ... this dll exists only for 64-bit OS, so you should have 64-bit then...
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  1. more than a month ago
  2. Valentina Server
  3. # 2
Ruslan Zasukhin
Ruslan Zasukhin Accepted Answer
Hi Jay,

yes, it must be in vcomponents_win_vc and deployment scripts need to copy it into the final App.

we will try to improve things in 9.8.1 and 9.8.2
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  1. more than a month ago
  2. Valentina Server
  3. # 3
Jay Madren
Jay Madren Accepted Answer
This is affecting the Reports runtime on client computers as well. Looks like you'll need to include this dll in the vcomponents_win_vc folder as well.
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  1. more than a month ago
  2. Valentina Server
  3. # 4
Scott
Scott Accepted Answer
Yes sir - I installed the C Redistributable 2019 then VServer and it worked as expected.

To be safe, I will reinstall the new VServer rebuild when you push it out. Thanks again for your help!


Scott
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  1. more than a month ago
  2. Valentina Server
  3. # 5
Ruslan Zasukhin
Ruslan Zasukhin Accepted Answer
This have "fixed" even VSERVER ?! Interesting, not expected :)

we will rebuild all other win-x64 archives soon, adding this dll.
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  1. more than a month ago
  2. Valentina Server
  3. # 6
Scott
Scott Accepted Answer
I am using Windows Server 2019 Enterprise.

The VStudio installer worked just fine. I installed the redistributable you indicated above and the VServer install works as well. Thanks for the fast service.
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  1. more than a month ago
  2. Valentina Server
  3. # 7
Ruslan Zasukhin
Ruslan Zasukhin Accepted Answer
Archive of vstudio x64 v9.8 fixed, adding this DLL from Visual c++ 19

Please try to install it again.

Fast link: http://www.valentina-db.com/download/release/win_64/vstudio_x64_9_win.exe
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  1. more than a month ago
  2. Valentina Server
  3. # 8
Ruslan Zasukhin
Ruslan Zasukhin Accepted Answer
Hi Scott,

I wonder what Windows version you used?

Looks to be a side-effect from Visual-19

They say this installing redistributable package will help: choose 2019 Visual x32 or x64

https://www.itechtics.com/microsoft-visual-c-redistributable-versions-direct-download-links/#Microsoft_Visual_C_Redistributable_2019


Meanwhile, we will try to fix our installers.
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  1. more than a month ago
  2. Valentina Server
  3. # 9
Scott
Scott Accepted Answer
Also, it appears the v9.8 VStudio on WIndows x64 is looking for the same vcruntime140_1.dll file and crashes upon launch.

Again, the MacOS v9.8 VServer and VStudio work just fine. It's the Windows x64 v9.8 downloads that did not work for me.

Scott
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  1. more than a month ago
  2. Valentina Server
  3. # 10
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